FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are usually processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. The high chair must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your baby chairs safe?
Yes. All Tinyseat products meet or exceed ASTM and JPMA safety standards. They are thoroughly tested for stability, harness strength, and overall safety.
6. What age range are the chairs suitable for?
Most of our high chairs and boosters are suitable from 6 months to 3–4 years old (up to 33–40 lbs depending on the model). Please check the product specifications for exact age and weight recommendations.
7. Are the chairs easy to clean?
Yes. Most models feature easy-wipe PU leather or removable, machine-washable seat covers — perfect for messy mealtimes.
8. Do the high chairs come with a tray?
Yes. Most of our high chairs include a removable, easy-to-clean tray. Some models also offer a parent tray or double tray option.
9. Are the chairs foldable or portable?
Many of our booster seats and some high chairs are foldable and portable, making them ideal for travel, visiting grandparents, or small living spaces.
10. Do your chairs have safety harnesses?
Yes. All models include a 5-point or 3-point safety harness to keep your baby secure during mealtime.
11. Are the chairs adjustable?
Many of our high chairs offer multiple height adjustments and reclining positions, allowing them to grow with your child from infant to toddler stage.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my chair arrives damaged?
Please contact us within 48 hours with clear photos of the item and packaging. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.